PRIVACY POLICY

Last Updated: May 15, 2025

1. INTRODUCTION

Zagros AI, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website (https://usecaller.io) and our AI-powered calling service Usecaller.

By using our Service, you agree to this Privacy Policy. If you disagree, please do not use our Service.

2. INFORMATION WE COLLECT

2.1 Information You Provide

  • Account details (name, email, password, phone number)
  • Billing information
  • Company information
  • Sales lead contact information
  • Call recordings and transcripts
  • User preferences and support communications

2.2 Information Collected Automatically

  • Device information
  • Usage data
  • Cookies and similar technologies

2.3 Information From Third Parties

  • CRM integrations
  • Service providers

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and improve our Service
  • Process payments
  • Enable our AI-powered calling system to contact leads within 5 minutes
  • Generate analytics and reports
  • Send necessary communications and marketing (with consent)
  • Ensure security and compliance

4. HOW WE SHARE YOUR INFORMATION

We may share information with:

  • Service providers (hosting, payment, telecommunications)
  • In the event of a business transfer
  • When legally required
  • To protect rights and safety
  • With your consent

5. DATA RETENTION

We keep your information for as long as needed to provide our services or as required by law.

6. DATA SECURITY

We implement appropriate security measures to protect your data. No method of transmission is 100% secure, but we strive to use commercially acceptable means to protect your personal information.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccuracies
  • Delete your data
  • Object to processing
  • Data portability
  • Withdraw consent

Contact us to exercise these rights.

California Residents

California residents have additional rights under the CCPA/CPRA.

European Residents

EU/UK residents have additional rights under GDPR.

8. INTERNATIONAL DATA TRANSFERS

Your information may be processed in the United States and other countries with different data protection laws.

9. THIRD-PARTY LINKS

Our Service may link to third-party sites. This Privacy Policy doesn't apply to those sites.

10. CHANGES TO THIS POLICY

We may update this policy periodically. The latest version will be posted with an updated date.

11. COOKIES

We use essential, analytical, and functional cookies. You can manage cookie preferences through your browser settings.

12. CONTACT US

For privacy questions:

Zagros AI, Inc.

Email: hello@usecaller.io

Address: 1111B S Governors Ave STE 21006, Dover, DE 19904